It's all in the name
Our core value is honesty. You should never have to question a product, a price or what happened to an order. We built our own warehouse, teams and software so you don't have to.
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What we stand for
Integrity
Clear answers, even when they are not what you want to hear.
Transparency
Open pricing and live visibility of every order.
Systems & tech
In-house software that removes manual work for you and us.
Real service
English-speaking account managers who know logistics.
Our story
- 2015
Learning the hard way
Founder Wenjie left a 9-to-5 job to run online stores and ran straight into the problems every dropshipper knows: slow shipping, unreliable suppliers and poor quality. Wenjie started fulfilling those orders in-house instead.
- 2019
PackQuay is founded
Seeing the same problems across other store owners, PackQuay launched with a team of 4. Demand grew the team to 11 by the end of the year.
- 2020
Our own software
A larger warehouse, the first international 3PL partnerships for fast domestic delivery, and in-house development of the PackQuay app, launched on the Shopify App Store in August 2020.
- Today
Full-stack fulfilment
Sourcing, QC, packing, freight and 18+ global warehouses, all visible in one app, with capacity for 8,000 orders a day.
The team
Procurement, warehousing, order management and accounts are all in-house in Xinxiang, Henan. Nothing is outsourced.
Wenjie L
CEO & Founder
Zhizhong L
Business Partner
Anhua H
Head of Accounts
Helen H
Procurement & Freight Director
Mayun J
Head of Procurement
Zhangjia Z
Order Management Director
Zhanglei Z
Head of Warehousing
Charlene Z
Customer Service
Start fulfilling your Shopify and WooCommerce orders from China
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